• WHAT WE DO

    BrightStar Merchant Services provides credit card processing solutions for businesses in a wide variety of industries including non-profits; anywhere in the United States. We have E-commerce, mobile, international and POS solutions. Our primary focus is on the needs of your business!

     

    What makes us different? Our customer service, every year we do an annual review of your business to make sure you have the best rates! As your business grows, we grow with you by helping cut costs.

    Processing Services

    BrightStar Merchant Services provides you with the ability to accept all credit and debit cards (Visa, MasterCard, AMEX, Discover and beyond) through a technologically advanced processing terminal.

    Mobile Swipe

    Away from the office? Doing business on the road? Accept payments using your mobile phone or tablet with our wireless processing service by connecting to all of your iOS and Android devices into a secure payment portal so you never miss a sale.

    E-Commerce/Gateway/MOTO

    Our PayHub gateway allows you to accept electronic payments online, making your business accessible worldwide.

    Hardware

    For immediate in-store transactions, the Verifone Vx520 terminal processes payment straight from your countertop via dial up or ethernet, and an efficient, quiet thermal printer. Build consumer trust with every swipe: opt for an internal or external pinpad for added security.

    Point of Sale (POS)

    ShopKeep iPad POS is a simple to setup and easy to use POS System. Scan barcodes, take cash or credit, print or email receipts, all with cloud-based security.

  • Free Quote

  • HOW WE SERVE OUR CUSTOMERS

    We have built our reputation by taking a personal approach to business relationships with a genuine interest in helping customers. We are passionate about creating cost savings and efficiencies for your business while providing the highest level of fraud protection in the industry, regardless of the way you process payments.

     

    Regular Check Ups
    We also provide annual evaluations of our merchant services to not only keep your business technologically compliant, but also to identify changes in costs that may impact your business – all with a goal of keeping your rates low by avoiding unnecessary costs and to comply with strict and ever changing regulations. Our annual review includes a complete analysis of your current merchant services, the rates you pay, and the hardware and software you use, all with an eye toward finding the best combination to meet your needs and keep costs low.

     

    Guaranteed Service Delivery
    If one of our customers receives a quote for the same service that is lower, we will meet or beat that price. Instead of locking you into contracts that automatically renew with higher rates, we want to earn your business over and over.

     

    Are You Paying Too Much?
    Many businesses sign up for processing services and then forget about it. Often, the rate they signed up for expires at the end of the contract period and, when it automatically renews, there is a new and higher rate. Monthly statements can be a confusing mixture of rates, fees and percentages that leave some business owners unsure of how much they are really paying. Let BrightStar review your current contract in order to provide a no cost service assessment to find out if you have the correct solution and/or are paying too much for your merchant services processing.

  • WHY WE RUN OUR BUSINESS THIS WAY

    BrightStar takes a collaborative approach to identifying your credit card payment needs. We are committed to going beyond the traditional vendor relationship; we are focused first and always on finding ways to help the business owner lower costs, improve efficiency and protect themselves against fraud . The bottom line is we work with clients in as a true partner where we identify key ways to improve their cash flow and lower costs.

  • CORE VALUES

    At BrightStar, our staff truly lives within the positive world we have created for each other. We are growing together, personally and professionally, working each day to strengthen the relationships we build with our peers, our clients, and our community. These core values are present on our walls, and in our day-to-day actions:

     

    Ardent Service 

    We take an authentic human interest in client, employee and partner success.

    Tireless Efforts 

    We encourage an energetic and cheerful drive to succeed.

    Telling the Truth 

    We believe transparency and truth are vital.

    Positive Results 

    We follow through for our clients, employees, partners and company.

    Constant Learning 

    We believe in continuing education and open exchange of information among clients, partners and employees.

    Our Community 

    We seek positive relationships in the office and beyond.

  • OUR CULTURE

    We owe our success to the lasting relationships we build, by nurturing the core values that embody a world-class culture. Here, we live to deliver positive results, to never stop learning, to serve our community, and to tirelessly work for and passionately serve our clients.

      

    Mission
    Our mission is to provide solutions that exceed the expectations of our clients, creating value for their businesses and providing a meaningful difference to their bottom line, processes and ability to compete in their respective markets. We are guided by our core values of ardent service, tireless efforts, truthfulness, delivery of positive results, constant learning and development, and commitment to community.

     

    Philosophy
    Working at what you do with all your heart, committing to the professional development of our employees and giving back to the community are cornerstones of the BrightStar philosophy. Our diligent support of and dedication to individual growth and healthy relationships are second to none.

     

    Tremendous Growth
    By adhering to our core values, and because of our commitment to the people and relationships we build, BrightStar has consistently been rated a top provider for merchant services year after year.

     

    Community Leadership
    From day one, giving back to the community has been key to our plan. BrightStar supports many local charities including Mercy Support Services, Adult and Community Education, Celebrate Recovery, A Heart for Homes and the Wear Your Soul Foundation. Our major focuses are poverty alleviation, education, christian ministries and health awareness .

     

    People
    Investing in and placing the highest possible value on the relationships and the people you work with is what drives BrightStar every day. The principles of continually learning and providing opportunities to have a meaningful, positive impact within the businesses we serve is what makes BrightStar different, and drives our success. We value every person we entrust with our reputation, and the relationships they build. We believe our people are the best in the business right now, and getting better every day.

     

     

    "Whatever you do, work at it with all your heart, as working for the lord, not for man."

    Colossians 3:23-24

  • WHAT OUR CUSTOMERS SAY

    Working with JD at BrightStar has been an easy switch from our old merchant service

    provider. JD has been available when questions needed answers. There was no hidden

    info, JD was been very up front with every step of the process.

    Jesse B., Owner

    Wholesale Printer

     

    If you're like me and you own your own business you probably get countless calls about payment processing. I'm so happy to be able to tell everyone I know and all those other folks that I have the BEST!

    Not only am I very satisfied with my service, but I'm also very pleased with J.D.! I like knowing that he's watching over my payment processing. I know that he's got it covered and if there's ever any issues, he'll get them resolved. J.D. is a man of God who is a professional at what he does. You can trust this man and his company BrightStar to look after your best interest.
    Mike A., Owner

    Commercial/Residential Garage Door and Glass

     

    “Jason and his company BrightStar Merchant Services, Inc are great partners with the Clay Chamber of Commerce and its 800 members. JD provides merchant services for the chamber in our main office and in the field at our many diverse events. His ability to provide reliable service makes it easy for staff and members to enjoy the events. JD is committed to customer service and has bent over backwards to address and fix any issues that come up in a very timely manner ensuring service remains top notch. JD has my full endorsement for merchant services. There is no nicer, professional person in the Chamber and we are honored to have his partnership and friendship.”

    Doug C., President

    Chamber of Commerce

     

    BrightStar Merchant Services makes receiving credit card payments at customers' homes so easy even plumber can even swipe credit payments! The rates are low and affordable and JD makes set-up easy. Thank you BrightStar Merchant Services!

    Richard P., Owner

    Master Plumber

     

  • LOCATIONS

    Jacksonville, Florida

    1301 Riverplace Blvd.

    Suite 800
    Jacksonville, FL 32207

    Phone: (904) 562-1379

     

  • WHO WE ARE

    Credit card processing orange park jacksonville middleburg

    Jason "JD" Dillaberry

    Chief Executive Officer

    Jason has been blessed with a successful career working for a variety of respected companies such as MCI, Janus Funds, PacifiCare, Gateway, HP and Modis. His career spans the Healthcare, Staffing, Manufacturing, Financial, Hardware, Software, Merchant Services and Telecommunications industries. JD says, "I thrive in a collaborative environment that is focused on results, teamwork and loyalty; ultimately I'm driven by the desire to consistently exceed my clients’ expectations".

     

    “We love helping clients solve problems, to do better and be better. This commitment and desire to improve comes from God. He has greatly blessed me, and I do the best I can to share His peace, joy and love with other people,” he says. We look forward to you becoming part of “Team BrightStar”!

     

    St Augustine credit card processing

    Zach Melton

    Account Manager

    Zach is driven by the passion to deliver value by serving his customers and community. His thriving career spans the retail, construction management, human resources, staffing, ministry and financial services industries. Throughout his career Zach’s aim has been to provide quality results for his customers. Being a native of St. Augustine he feels honored to live and serve clients in Northeast Florida.

     

  • The Blog

    Things to help your business!

    In today's market consumers can engage with your business in numerous ways and now they are expecting to switch between platforms in mid-transaction without interrupting communication. TSYS has a great article on this topic of "Omnichannel Marketing". Check it out below:
    You maybe well versed in APIs or have never heard of them, yet they do affect your business. Understanding APIs can help you increase revenue and customer experience. Check out this short article from TSYS on everything you need to know about APIs:
  • CONTACT US

    Please send us your requests, business problems that need solved, questions, comments and/or feedback!

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