WHAT WE DO
BrightStar Merchant Services provides credit card processing solutions for businesses in a wide variety of industries including non-profits; anywhere in the United States. We offer virtual terminal, e-com, mobile, and POS solutions. Our primary focus is on the needs of your business!
What makes us different? Our customer service, every year we do an annual review of your business to make sure you have the best rates! As your business grows, we grow with you by helping cut costs.
BrightStar Merchant Services provides you with the ability to accept all credit and debit cards (Visa, MasterCard, AMEX, Discover and beyond) through our industry leading advanced processing technology.
Away from the office? Doing business on the road? Accept payments using your mobile phone or tablet with our wireless processing service by connecting to all of your iOS and Android devices into a secure payment portal so you never miss a sale.
Our Virtual terminal gateway allows you to accept electronic payments online, making your business accessible worldwide.
For immediate in-store transactions, our terminal processes payment straight from your countertop via ethernet, bluetooth or WiFi with industry leading security protocols and compliance.
Point of Sale (POS)
We offer a wide variety of POS platforms that are simple to setup and easy to use. You are able to simply scan barcodes, take cash or credit, print or email receipts, all with the highest level of security available in the market.
HOW WE SERVE OUR CUSTOMERS
We have built our reputation by taking a personal approach to business relationships with a genuine interest in helping customers. We are passionate about creating cost savings and efficiencies for your business while providing the highest level of fraud protection in the industry, regardless of the way you process payments.
Regular Check Ups
We also provide annual evaluations of our merchant services to not only keep your business technologically compliant, but also to identify changes in costs that may impact your business – all with a goal of keeping your rates low by avoiding unnecessary costs and to comply with strict and ever changing regulations. Our annual review includes a complete analysis of your current merchant services, the rates you pay, and the hardware and software you use, all with an eye toward finding the best combination to meet your needs and keep costs low.
Guaranteed Service Delivery
If one of our customers receives a quote for the same service that is lower, we will meet or beat that price. Instead of locking you into contracts that automatically renew with higher rates, we want to earn your business over and over.
Are You Paying Too Much?
Many businesses sign up for processing services and then forget about it. Often, the rate they signed up for expires at the end of the contract period and, when it automatically renews, there is a new and higher rate. Monthly statements can be a confusing mixture of rates, fees and percentages that leave some business owners unsure of how much they are really paying. Let BrightStar review your current contract in order to provide a no cost service assessment to find out if you have the correct solution and/or are paying too much for your merchant services processing.
WHY WE RUN OUR BUSINESS THIS WAY
BrightStar takes a collaborative approach to identifying your credit card payment needs. We are committed to going beyond the traditional vendor relationship; we are focused first and always on finding ways to help the business owner lower costs, improve efficiency and protect themselves against fraud. The bottom line is we work with clients as a true partner where we identify key ways to improve their cash flow and lower costs.
At BrightStar, our staff truly lives within the positive world we have created for each other. We are growing together, personally and professionally, working each day to strengthen the relationships we build with our peers, our clients, and our community. These core values are present on our walls, and in our day-to-day actions:
We take an authentic human interest in client, employee and partner success.
We encourage an energetic and cheerful drive to succeed.
Telling the Truth
We believe transparency and truth are vital.
We follow through for our clients, employees, partners and company.
We believe in continuing education and open exchange of information among clients, partners and employees.
We seek positive relationships in the office and beyond.
We owe our success to the lasting relationships we build, by nurturing the core values that embody a world-class culture. Here, we live to deliver positive results, to never stop learning, to serve our community, and to tirelessly work for and passionately serve our clients.
Our mission is to provide solutions that exceed the expectations of our clients, creating value for their businesses and providing a meaningful difference to their bottom line, processes and ability to compete in their respective markets. We are guided by our core values of ardent service, tireless efforts, truthfulness, delivery of positive results, constant learning and development, and commitment to community.
Working at what you do with all your heart, committing to the professional development of our employees and giving back to the community are cornerstones of the BrightStar philosophy. Our diligent support of and dedication to individual growth and healthy relationships are second to none.
By adhering to our core values, and because of our commitment to the people and relationships we build, BrightStar has consistently been rated a top provider for merchant services year after year.
From day one, giving back to the community has been key to our plan. BrightStar supports many local charities including Mercy Support Services, Adult and Community Education, Celebrate Recovery, A Heart for Homes and the Wear Your Soul Foundation. Our major focuses are poverty alleviation, education, christian ministries and health awareness .
Investing in and placing the highest possible value on the relationships and the people you work with is what drives BrightStar every day. The principles of continually learning and providing opportunities to have a meaningful, positive impact within the businesses we serve is what makes BrightStar different, and drives our success. We value every person we entrust with our reputation, and the relationships they build. We believe our people are the best in the business right now, and getting better every day.
"Whatever you do, work at it with all your heart, as working for the lord, not for man."
WHAT OUR CUSTOMERS SAY
Working with JD at BrightStar has been an easy switch from our old merchant service
provider. JD has been available when questions needed answers. There was no hidden
info, JD was been very up front with every step of the process.
Jesse B., Owner
If you're like me and you own your own business you probably get countless calls about payment processing. I'm so happy to be able to tell everyone I know and all those other folks that I have the BEST!
Not only am I very satisfied with my service, but I'm also very pleased with J.D.! I like knowing that he's watching over my payment processing. I know that he's got it covered and if there's ever any issues, he'll get them resolved. J.D. is a man of God who is a professional at what he does. You can trust this man and his company BrightStar to look after your best interest.
Mike A., Owner
Commercial/Residential Garage Door and Glass
“Jason and his company BrightStar Merchant Services, Inc are great partners with the Clay Chamber of Commerce and its 800 members. JD provides merchant services for the chamber in our main office and in the field at our many diverse events. His ability to provide reliable service makes it easy for staff and members to enjoy the events. JD is committed to customer service and has bent over backwards to address and fix any issues that come up in a very timely manner ensuring service remains top notch. JD has my full endorsement for merchant services. There is no nicer, professional person in the Chamber and we are honored to have his partnership and friendship.”
Doug C., President
Chamber of Commerce
BrightStar Merchant Services makes receiving credit card payments at customers' homes so easy even plumber can even swipe credit payments! The rates are low and affordable and JD makes set-up easy. Thank you BrightStar Merchant Services!
Richard P., Owner
1301 Riverplace Blvd.
Jacksonville, FL 32207
Phone: (904) 562-1379
WHO WE ARE
Jason "JD" Dillaberry
Jason has been blessed with a successful career working for a variety of respected companies such as MCI, Janus Funds, PacifiCare, Gateway, and HP. His career spans the Healthcare, Staffing, Manufacturing, Financial, Hardware, Software, Merchant Services and Telecommunications industries. JD says, "I thrive in a collaborative environment that is focused on results, teamwork and loyalty; ultimately I'm driven by the desire to consistently exceed my clients’ expectations".
“We love helping clients solve problems, to do better and be better. This commitment and desire to improve comes from God. He has greatly blessed me, and I do the best I can to share His peace, joy and love with other people,” he says. We look forward to you becoming part of “Team BrightStar”!
Please send us your requests, business problems that need solved, questions, comments and/or feedback!