• WHAT WE DO

     

    BrightStar Merchant Services provides credit card processing solutions for businesses in the non-profit, retail, restaurant, distribution, wholesale, contractor supply, manufacturing, field service, franchise, special trade and automotive industries as well as many others; anywhere in the United States.

    Our primary focus is on the needs of your business!

    Processing Services

    Our products and services are uniquely engineered to maximize every aspect of your business. Increase revenue with the swipe of a card: BrightStar Merchant Services provides you with the ability to accept all credit and debit cards (Visa, MasterCard, AMEX, Discover and beyond) through a technologically advanced processing terminal. Your customers – and your business – will benefit from this convenient, safe and fast “cash on hand” form of payment. We know how important these cards are to your business; therefore, our payment processing services are offered for less than the competition.

    Mobile Swipe

    Go mobile and put the money you would spend on a phone line back into your business. Mobile devices are transaction-ready, wherever you go. Away from the office? Doing business on the road? Accept payments using your mobile phone or tablet with our wireless processing service by connecting to all of your iOS and Android devices into a secure payment portal so you never miss a sale. Just swipe the card, capture a signature, and enjoy the convenience of instant payment. The system is flexible and scalable, and best of all, it is priced competitively. The system provides printed or emailed receipts, card rates and real-time batching.

    E-Commerce/Gateway/MOTO

    Our PayHub gateway allows you to accept electronic payments online, making your business accessible worldwide. The PayHub gateway is built to be simple and robust: process credit cards and track revenue information with ease on the virtual terminal or utilize the unique hosted e-commerce solution and turn your existing website into an e-commerce site with minimal effort. In addition, we also offer Authorize.net solutions and services as well as a wide variety of API integration offerings.

    Hardware

    Our processing systems are compatible with every business’ operations, giving you access to quick and secure payments – and all of the unique services, low rates, and unbeatable support that comes with every one of our processing systems. For immediate in-store transactions, the Verifone Vx520 terminal processes payment straight from your countertop via dial up or ethernet, and an efficient, quiet thermal printer. Build consumer trust with every swipe: opt for an internal or external pinpad for added security.

    Point of Sale (POS)

    ShopKeep iPad POS is a simple to setup and easy to use POS System. Scan barcodes, take cash or credit, print or email receipts, all with cloud-based security. ShopKeep enables merchants to get up and running within minutes allows for faster staff training and helps merchants make better business decisions with a robust suite of easy to understand reports. We also offer additional POS hardware and software solutions to fit your specific business needs.

  • HOW WE SERVE OUR CUSTOMERS

    We have built our reputation by taking a personal approach to business relationships with a genuine interest in helping customers. We are passionate about creating cost savings and efficiencies for your business while providing the highest level of fraud protection in the industry, regardless of the way you process payments.

     

    Regular Check Ups

    We also provide annual evaluations of our merchant services to not only keep your business technologically compliant, but also to identify changes in costs that may impact your business – all with a goal of keeping your rates low by avoiding unnecessary costs and to comply with strict and ever changing regulations. Our annual review includes a complete analysis of your current merchant services, the rates you pay, and the hardware and software you use, all with an eye toward finding the best combination to meet your needs and keep costs low.

     

    Guaranteed Service Delivery

    If one of our customers receives a quote for the same service that is lower, we will meet or beat that price. Instead of locking you into contracts that automatically renew with higher rates, we want to earn your business over and over.

     

    Are You Paying Too Much?

    Many businesses sign up for processing services and then forget about it. Often, the rate they signed up for expires at the end of the contract period and, when it automatically renews, there is a new and higher rate. Monthly statements can be a confusing mixture of rates, fees and percentages that leave some business owners unsure of how much they are really paying. Let BrightStar review your current contract in order to provide a no cost service assessment to find out if you have the correct solution and/or are paying too much for your merchant services processing.

  • WHY WE RUN OUR BUSINESS THIS WAY

    BrightStar takes a collaborative approach to identifying your credit card payment needs. We are committed to going beyond the traditional vendor relationship; we are focused first and always on finding ways to help the business owner lower costs, improve efficiency and protect themselves against fraud . The bottom line is we work with clients in as a true partner where we identify key ways to improve their cash flow and lower costs.

  • CORE VALUES

    At BrightStar, our staff truly lives within the positive world we have created for each other. We are growing together, personally and professionally, working each day to strengthen the relationships we build with our peers, our clients, and our community. These core values are present on our walls, and in our day-to-day actions:

     

    Ardent Service 

    We take an authentic human interest in client, employee and partner success.

     

    Tireless Efforts 

    We encourage an energetic and cheerful drive to succeed.

     

    Telling the Truth 

    We believe transparency and truth are vital.

     

    Positive Results 

    We follow through for our clients, employees, partners and company.

     

    Constant Learning 

    We believe in continuing education and open exchange of information among clients, partners and employees.

     

    Our Community 

    We seek positive relationships in the office and beyond.

  • OUR CULTURE

    We owe our success to the lasting relationships we build, by nurturing the core values that embody a world-class culture. Here, we live to deliver positive results, to never stop learning, to serve our community, and to tirelessly work for and passionately serve our clients.

      

    Mission
    Our mission is to provide solutions that exceed the expectations of our clients, creating value for their businesses and providing a meaningful difference to their bottom line, processes and ability to compete in their respective markets. We are guided by our core values of ardent service, tireless efforts, truthfulness, delivery of positive results, constant learning and development, and commitment to community.

     

    Philosophy
    Working at what you do with all your heart, committing to the professional development of our employees and giving back to the community are cornerstones of the BrightStar philosophy. Our diligent support of and dedication to individual growth and healthy relationships are second to none.

     

    Tremendous Growth
    By adhering to our core values, and because of our commitment to the people and relationships we build, BrightStar has consistently been rated a top provider for merchant services year after year.

     

    Community Leadership
    From day one, giving back to the community has been key to our plan. BrightStar supports many local charities including Mercy Support Services, Adult and Community Education, Celebrate Recovery, A Heart for Homes and the Wear Your Soul Foundation. Our major focuses are poverty alleviation, education, christian ministries and health awareness .

     

    People
    Investing in and placing the highest possible value on the relationships and the people you work with is what drives BrightStar every day. The principles of continually learning and providing opportunities to have a meaningful, positive impact within the businesses we serve is what makes BrightStar different, and drives our success. We value every person we entrust with our reputation, and the relationships they build. We believe our people are the best in the business right now, and getting better every day.

     

     

    "Whatever you do, work at it with all your heart, as working for the lord, not for man."

    Colossians 3:23-24

  • WHAT OUR CUSTOMERS SAY

     

    Working with JD at BrightStar has been an easy switch from our old merchant service

    provider. JD has been available when questions needed answers. There was no hidden

    info, JD was been very up front with every step of the process.

    Jesse B., Owner

    Wholesale Printer

     

    If you're like me and you own your own business you probably get countless calls about payment processing. I'm so happy to be able to tell everyone I know and all those other folks that I have the BEST!

    Not only am I very satisfied with my service, but I'm also very pleased with J.D.! I like knowing that he's watching over my payment processing. I know that he's got it covered and if there's ever any issues, he'll get them resolved. J.D. is a man of God who is a professional at what he does. You can trust this man and his company BrightStar to look after your best interest.
    Mike A., Owner

    Commercial/Residential Garage Door and Glass

     

    “Jason and his company BrightStar Merchant Services, Inc are great partners with the Clay Chamber of Commerce and its 800 members. JD provides merchant services for the chamber in our main office and in the field at our many diverse events. His ability to provide reliable service makes it easy for staff and members to enjoy the events. JD is committed to customer service and has bent over backwards to address and fix any issues that come up in a very timely manner ensuring service remains top notch. JD has my full endorsement for merchant services. There is no nicer, professional person in the Chamber and we are honored to have his partnership and friendship.”

    Doug C., President

    Chamber of Commerce

     

     

    BrightStar Merchant Services makes receiving credit card payments at customers' homes so easy even plumber can even swipe credit payments! The rates are low and affordable and JD makes set-up easy. Thank you BrightStar Merchant Services!

    Richard P., Owner

    Master Plumber

     

  • LOCATIONS

    Jacksonville, Florida

    1301 Riverplace Blvd.

    Suite 800
    Jacksonville, FL 32207

    Phone: (904) 562-1361

     

  • WHO WE ARE

    Jason "JD" Dillaberry

    Chief Executive Officer

    Jason has been blessed with a successful career working for a variety of respected companies such as MCI, Janus Funds, PacifiCare, Gateway, HP and Modis. His career spans the Healthcare, Staffing, Manufacturing, Financial, Hardware, Software, Merchant Services and Telecommunications industries. JD says, "I thrive in a collaborative environment that is focused on results, teamwork and loyalty; ultimately I'm driven by the desire to consistently exceed my clients’ expectations".

     

    “We love helping clients solve problems, to do better and be better. This commitment and desire to improve comes from God. He has greatly blessed me, and I do the best I can to share His peace, joy and love with other people,” he says. We look forward to you becoming part of “Team BrightStar”!

     

  • WE'RE GROWING

    If you're an awesome, outstanding and an overall superb human being we would love to speak with you about joining our team. This isn't your typical job we are building something special; a company that lives on mission, with purpose by serving our customers beyond their wildest dreams!


    Our “on the job” training gives you the opportunity to:


    Schedule your own sales appointments & engage in cold calling business development activities
    Meet and develop relationships and referrals with new business owners in your local area
    Utilize your Sales Director to prepare and present competitive sales proposals
    Provide first-time customers with a free, technologically advanced credit card solution, or assist in re-programming existing terminals
    Conduct periodic customer service and quality assurance visits with merchant clients
    Work closely with a variety of individuals to accomplish your goals—including our Sales Director, Customer Service Representatives, Underwriting Department and Web Developers

    What We Look For!

    Our team members come from a variety of professional and educational backgrounds.
    Our most successful people have the following in common:
    Motivated, confident, energetic, and have a positive attitude.
    A great communicator. Strong presentation skills.
    A fast learner. The ability to listen, follow directions, and hit the ground running.
    A hard worker. Have a strong work-ethic. Be a self-starter. Eager to succeed the right way.
    A person of integrity. Have a high degree of honesty. Stands by your work.
    Professional. Present yourself professionally in appearance and how you conduct your business.
    Interested in sales. Although no specific sales experience is required, some experience is beneficial.
    Technologically in-the-know. Basic computer knowledge helps you better connect with customers.

     

    Jacksonville, Florida, Office

    Jacksonville, Florida

    We are hiring:

    • President
    • Marketing/Social Media/SEO
    • Outside Sales
    • Inside Sales
    • Partner Development

     

    All of our positions are full commission and based directly on your personal production with annual profit sharing and equity. If you're a real go getter and don't mind rolling your sleeves up by doing what it takes to get the job done right then please send your resume and/or LinkedIn profile to jd@teambrightstar.com for further consideration.

     

  • CONTACT US

    Please send us your requests, business problems that need solved, questions, comments and/or feedback!